At wicket77, we take your privacy seriously. This policy explains what information we collect when you use our platform, how we use it, and the steps we take to protect it. By creating an account or placing bets on cricket or casino games at wicket77, you agree to the practices described here.
Information We Collect
We collect information directly from you during registration and throughout your use of wicket77. This includes personal details, financial data, and activity logs.
Registration Data
When you create a wicket77 account, we ask for your full name, email address, phone number, date of birth, and residential address in Bangladesh. We also collect your chosen username and password. This information verifies your identity and ensures you meet the legal age requirement of 18 years or older.
Identity Verification Documents
Before processing your first withdrawal, we require KYC documents such as your National ID Card, Passport, or Driving Licence. These documents confirm your identity and comply with Bangladesh regulations. Our team reviews submissions within 6 hours.
Device and Technical Information
We automatically collect technical data when you access wicket77, including your IP address, device type, operating system, browser version, and screen resolution. This helps us optimize the platform for mobile and desktop users across Bangladesh.
Gameplay and Betting History
We record every bet you place, game you play, deposit you make, and withdrawal you request. This includes timestamps, amounts in BDT, game types, and results. We use this data to manage your account, calculate bonuses, and detect unusual activity.
| Data Category | Examples | Purpose |
|---|---|---|
| Personal Details | Name, email, phone, address | Account creation and communication |
| Financial Data | bKash number, Nagad account, bank details | Process deposits and withdrawals |
| KYC Documents | NID, Passport, Driving Licence | Identity verification and compliance |
| Activity Logs | Bets, deposits, game sessions | Account management and fraud prevention |
| Device Data | IP address, browser, OS version | Platform optimization and security |
How We Use Your Data
wicket77 uses your information to operate the platform, process transactions, and improve your experience. We do not sell your data to third parties or use it for purposes unrelated to gaming and betting.
Account Management
We use your registration details to create and maintain your wicket77 account. This includes verifying your identity, tracking your VIP tier progress, and calculating your daily cashback of 0.9%. Your gameplay history determines your monthly turnover and eligibility for higher VIP levels.
Transaction Processing
When you deposit via bKash, Nagad, Rocket, Bank Transfer, or Upay, we collect your payment details to complete the transaction. Deposits typically arrive within 2 minutes. For withdrawals, which take approximately 36 minutes, we use your verified payment information to send funds back to your account.
Bonus and Promotion Administration
We track your deposits and wagering activity to apply bonuses correctly. Your first deposit triggers a 170% bonus up to ৳23,000, with a wagering requirement of 22 times the bonus amount. Reload bonuses of 24% and referral rewards of ৳400 also rely on accurate data tracking.
Customer Support
Our 24/7 live chat team accesses your account history to resolve issues quickly. Whether you need help with a deposit, have questions about a game, or want to update your details, support staff use your data to provide accurate assistance. You can also reach us at [email protected].
Security and Fraud Prevention
We monitor login patterns, IP addresses, and betting behavior to detect suspicious activity. If we notice unusual transactions or multiple accounts from the same device, we may temporarily suspend your account while we investigate. This protects both you and other players.
Payment and Transaction Data
wicket77 handles sensitive financial information with strict security measures. We do not store your complete bKash PIN, Nagad password, or bank account credentials. Payment processors handle these details directly.
Deposit Information
When you deposit using bKash or Nagad, you complete the transaction through the payment provider's interface. We receive confirmation of the payment but do not access your full account credentials. The minimum deposit is ৳500, and funds appear in your wicket77 balance within 2 minutes.
Withdrawal and KYC Requirements
Before your first withdrawal, you must verify your identity by submitting a National ID Card, Passport, or Driving Licence. Our team reviews documents within 6 hours. Once approved, withdrawals of ৳600 or more process in about 36 minutes. VIP 1 members can withdraw up to ৳95,000 per day, while higher tiers have increased limits.
Transaction Records
We keep detailed records of every deposit and withdrawal, including the amount, timestamp, payment method, and transaction ID. You can view your full transaction history in your account dashboard. These records help resolve disputes and provide proof of payments.
Payment Security Notice
wicket77 uses SSL encryption to protect all financial transactions. We comply with Bangladesh payment regulations and work only with licensed payment providers. Never share your bKash PIN, Nagad password, or bank login details with anyone, including wicket77 staff.
Data Security
We employ multiple layers of security to protect your personal and financial information from unauthorized access, theft, or misuse.
Encryption and Secure Storage
All data transmitted between your device and wicket77 servers uses SSL encryption. This includes login credentials, payment details, and personal information. We store sensitive data in encrypted databases accessible only to authorized personnel.
Access Controls
Only essential staff members can access player data, and access is logged for audit purposes. Support agents see limited information needed to assist you, while payment processors handle transaction details separately. We conduct regular security audits to identify and fix vulnerabilities.
Account Protection
You protect your wicket77 account by choosing a strong password and keeping it confidential. Enable two-factor authentication if available, and log out after each session on shared devices. Report any suspicious activity to [email protected] immediately.
Data Retention
wicket77 retains your personal and transactional data as long as your account remains active and for a period afterward to comply with legal and regulatory requirements.
Active Account Data
While your account is open, we keep all registration details, gameplay history, transaction records, and KYC documents. This data supports ongoing account management, bonus calculations, and customer support.
Closed Account Data
If you close your wicket77 account, we retain your data for seven years to comply with Bangladesh financial regulations and anti-money laundering laws. After this period, we delete or anonymize your information unless legal obligations require longer retention.
Marketing Communications
If you unsubscribe from promotional emails, we stop sending marketing messages but retain your email address to honor your opt-out preference. You can request deletion of marketing data by contacting [email protected].
Third-Party Sharing
wicket77 does not sell your personal information. We share data only with trusted partners who help us operate the platform and process payments.
Payment Processors
When you deposit or withdraw using bKash, Nagad, Rocket, Bank Transfer, or Upay, we share transaction details with the payment provider. These companies process payments on our behalf and follow their own privacy policies.
Game Providers
Casino games at wicket77 come from providers like CQ9, PG Soft, FA Chai, JDB, Red Tiger, Evolution, and KA Gaming. These companies may collect anonymized gameplay data to improve their games, but they do not receive your personal details or financial information.
Legal and Regulatory Authorities
We disclose player data to Bangladesh authorities if required by law, court order, or regulatory investigation. This includes anti-money laundering checks, tax compliance, and fraud investigations. We cooperate fully with lawful requests.
Service Providers
wicket77 works with technology partners for hosting, analytics, and customer support tools. These providers access limited data needed to perform their services and are contractually obligated to protect your information.
Your Rights
You have control over your personal information at wicket77. Bangladesh law and our commitment to transparency give you several rights regarding your data.
Access Your Data
You can request a copy of all personal information we hold about you. This includes registration details, KYC documents, transaction history, and gameplay records. Contact [email protected] with your request, and we will provide the data within 14 days.
Correct Inaccurate Information
If your name, address, phone number, or email address changes, update it in your account settings or contact support. We verify significant changes to prevent fraud. KYC documents cannot be edited once submitted, but you can upload new documents if your details change.
Delete Your Account
You may close your wicket77 account at any time by contacting [email protected]. We will process any pending withdrawals, deactivate your account, and retain data as required by law. Deletion does not erase transaction records needed for financial compliance.
Object to Data Processing
If you believe we are processing your data unlawfully or for purposes beyond those described here, contact [email protected] to raise your concerns. We will investigate and respond within 30 days.
Withdraw Marketing Consent
You can opt out of promotional emails, SMS messages, and push notifications at any time through your account settings or by clicking the unsubscribe link in our emails. You will still receive essential account notifications like withdrawal confirmations and security alerts.
Cookies and Tracking
wicket77 uses cookies and similar technologies to improve platform performance, remember your preferences, and analyze site usage.
What Are Cookies
Cookies are small text files stored on your device when you visit wicket77. They help us recognize you on return visits, keep you logged in, and remember your language and currency preferences.
Types of Cookies We Use
Essential cookies enable core features like account login and secure transactions. These cannot be disabled without breaking the platform. Performance cookies collect anonymous data about page load times and error rates to help us optimize wicket77. Marketing cookies track which promotions bring players to the site and measure campaign effectiveness.
Managing Cookie Preferences
You can control cookies through your browser settings. Blocking all cookies will prevent you from logging into wicket77 or making deposits. Most browsers allow you to block third-party cookies while keeping essential ones active.
Analytics and Tracking
We use analytics tools to understand how players interact with wicket77. This includes which games are most popular, where users spend the most time, and where they encounter problems. Data is aggregated and anonymized to protect individual privacy.
Changes to This Policy
wicket77 may update this privacy policy to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes via email or a prominent notice on the platform.
Review Regular Updates
Check this page periodically to stay informed about how we protect your data. The "Last updated" date at the top shows when we made the most recent changes. Continued use of wicket77 after updates take effect means you accept the revised policy.
Contact Us About Privacy
If you have questions about this privacy policy, want to exercise your data rights, or need to report a security concern, email [email protected]. Our team responds to privacy inquiries within 48 hours. For urgent security issues, include "URGENT" in your subject line.